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City Launches New Website Upgrades Including Hoptown Hotline

Today Mayor Carter Hendricks announced the launch of a new one-stop information portal – Hoptown Hotline.  Through the system, Hopkinsville residents and visitors will have even easier access to important local information and reporting tools.  Mayor Hendricks remarked, “At #TeamHopkinsville, we strive to be as responsive as possible to constituents who want to get information or report concerns to us.  That’s why we couldn’t be more excited to make these easy-to-use tools available to the public.” 

Hoptown Hotline may be accessed from desktop computers, tablets, smartphones, and other mobile devices by visiting hoptown.org or by calling (270) 887-4000.  Designed to get users to desired information within 2 or fewer clicks, Hoptown Hotline features five user friendly categories that highlight the most popular reasons the public reaches out to city offices:

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  • Frequently Asked Questions (FAQs) – Here you can keyword search nearly 100 entries.  Don’t see what you’re looking for?  Not to worry.  The city’s entire website also features Google search capability and new FAQ entries will be added regularly. 
  • Report a Concern – To tell us about your issue, either enter the address of concern or set your device to allow your location to be shared.  You can even upload photos to show more detail... of course, only when and where it’s safe to do so.   
  • Find My Council Person – Select the “City Council Info” option from the map layer list and click on your property to find contact information for your elected official.  
  • Community Calendar – Keen to find out what’s going on in town this weekend or wanting to schedule and event without conflicting with an annual favorite?  Take a look at our community events calendar. 
  • Job Opportunities – Learn more about jobs that are currently available with the City of Hopkinsville and even submit your application online. 

Hoptown Hotline is part of an overall refresh of the city’s website.  Other upgrades include interactive social media features, an updated look, continued user friendliness and robust content as well as a free, new companion app – GovAlert.  

Similar to Hoptown Hotline’s Report a Concern, residents can use this the GovAlert app to request mosquito spraying; identify clogged storm drains or downed street signs; report overgrown grass, unsafe structures, and other property violations; and much more.  

Mayor Hendricks remarked, “As part of our continued efforts to beautify Hopkinsville, our team has worked hard to use technology to help the public be our eyes and ears.  By offering additional communication tools, we aim to be even more responsive to concerns as they develop.”  

Not sure what issues are code violations?  Visit hoptown.org/codes for valuable information about how to: 

  • Report a Property  See something out of place?  Let us know here. 
  • Find out How the Code Enforcement Process Works – Check out a step-by-step overview of the code enforcement process. 
  • See the Code Enforcement Board Hearing Schedule – Find out when the next board meeting will be held and review agendas for upcoming and past meetings. 
  • Locate Blighted Property Records – See records of past Code Enforcement Board fines and final orders. 
  • Search Frequently Asked Questions – Have a question about code enforcement?  Use the keyword search to see the most frequent code enforcement-related inquiries we receive.
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